Term and Conditions

2.1 Account Information

When creating an account or making a purchase, you agree to provide accurate, current, and complete information.

2.2 Prohibited Activities

You agree not to:

• Use our site for any illegal purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the proper working of our website
• Use any automated means to access our site without permission

2.3 Age Requirement

You must be at least 18 years old or have parental consent to make purchases on our site.

3.1 Handcrafted Ethnic Wear

We specialize in:

• Traditional Indian garments (A-line dresses, lehengas, anarkali suits, chaniya choli)
• Cultural accessories (jewelry, bags, clutches, dupattas)
• Festival and wedding attire

3.2 Product Variations

Due to the handmade nature of our products:

• Colors may vary slightly from screen images
• Minor variations in embroidery or detailing are part of the artisanal charm
• Custom orders will have unique characteristics

3.3 Cultural Celebration Tip

For weddings or festivals, please order well in advance to account for handcrafting and shipping times.

4.1 Order Process

When you place an order:

1. You receive an order confirmation email
2. We inspect each piece (1-2 business days processing time)
3. Your order is shipped with tracking information

4.2 Accepted Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

4.3 Pricing and Currency

All prices are in USD. We reserve the right to correct pricing errors.

4.4 Order Cancellation

You may cancel within 24 hours of ordering if your item hasn’t entered production.

5.1 Shipping Options

5.2 Delivery Areas

We ship worldwide except to some Asian and remote regions.

5.3 Delays

We’re not responsible for delays caused by customs, weather, or other unforeseen circumstances.

6.1 Return Policy

You may return most items within 15 days of delivery if:

• Item is unworn, unwashed
• Original tags and packaging are intact
• You provide original receipt or order confirmation

6.2 Non-Returnable Items

To preserve traditional craftsmanship and hygiene standards, these cannot be returned:

• All jewelry (earrings, anklets, bangles, bracelets, chokers, danglers, foot jewellery)
• Bags and clutches (unless defective)
• Custom orders with special measurements
• Any altered garments

6.3 Return Process

1. Email [email protected] within 15 days
2. Include order number, photos, and reason for return
3. Our team responds within 24 business hours
4. Ship approved returns to: ZariGrace Shop Returns, 2752 Hemlock Lane, Columbus, US 42032

6.4 Refunds

Refunds are processed within 3-5 business days after we receive your return. Original shipping costs are non-refundable.

All content on our site (images, text, designs) is our property or used with permission. You may not:

• Reproduce, distribute, or modify any content without permission
• Use our designs to create competing products
• Remove copyright notices

ZariGrace Shop shall not be liable for:

• Indirect, incidental, or consequential damages
• Errors in product descriptions
• Delays beyond our reasonable control
• Any third-party actions

Our maximum liability for any claim related to your purchase is limited to the purchase price of the item.

If your handcrafted item arrives damaged:

1. Contact us within 48 hours of delivery
2. Include photos of damage and packaging
3. We’ll provide a prepaid return label
4. Your replacement will be expedited